Proof of work
Real systems I've recovered, rebuilt, and handed back to teams that can run them. This is what I actually deliver: systems recovery, automation, and AI governance, built to be understood by the people who inherit them.
I turned scattered Slack requests into dependency-aware Jira tickets, then handed the team the rules to own and change themselves.
I recovered a stalled two-year, two-million-dollar integration into a working, unified system in under five months.
I built an AI triage assistant that pulls ranked, confidence-scored context from Salesforce and Jira straight into Slack.
I replaced manual subscription changes with fail-closed automation the client's own team can audit and trust.
I gave a client real-time visibility into revenue loss, then trained their team to tune, evolve, and staff it themselves.
I rebuilt a fragile legacy intake workflow into a Salesforce process the internal team could finally understand and support.
I turned a two-year SME backlog of 1,200+ field procedures into an overnight run, splitting a broken single-prompt tool into a 3-stage pipeline that closes safety gaps on day one.